Frequently Asked Questions

• What is the HR Support Center (HRSC)?
  The HR Support Center gives you 24/7 access to a dashboard of human resource tools and information that will help you manage the HR functions within your business seamlessly. Your HRSC dashboard is home to a robust library of thousands of HR forms, letters, guides, checklists, job descriptions, up–to-date state and federal employment laws and so much more. With a single easy–to–use access point, the HR Support Center is a convenient service that can be accessed anywhere you are, as long as you have internet access.
• How does the HR On–Demand (HROD) upgrade differ from the dashboard included in the standard package?
  HROD gives you unlimited access to a nationwide network of HR Professionals that are ready to help consult with you on your employee relationship matters and employment law concerns. It truly enhances all the features that we offer through the HRSC self–serve dashboard.
• Who are the HR Professionals (HR Pros)?
  Our HR Pros are experts located throughout the US, with a wide range of HR backgrounds who can easily address the HR business needs of our clients. Our selection process goes through multiple screening and review layers to ensure that the best qualified individuals continue to provide the high quality results clients have enjoyed for over 11 years. Certifications include those from the Society of HR Management (i.e. SPHR, GPHR, PHR), CCP, etc. As a whole, our team of HR Pros averages 25 years of experience across various industries to serve a diverse client base representing every state of the U.S.
• What is the response time for working with the HR Pros?
  With access to our team of human resource experts via phone and internet, we average a two (2) hour response time, and guarantee a response time of one (1) business day on any questions you may have. If you need help in customizing your HR documents, we guarantee a turn–around time of 3–5 business days depending on your needs! And we're always happy to give you a better time frame once we know the details of your inquiry.
• Who is the target audience for the HR Support Center?
  We believe that the HRSC tools and resources are ideal for small to mid –sized businesses. We understand the enormous responsibility placed on the individuals within organizations of this size to fulfill HR duties, and we believe we've created the perfect resource.
• Why do I need the HR Support Center?
  The HR Support Center is designed to keep you compliant with the most up–to–date tools and information related to human resources, employment law compliance and employee relationship issues. The expectation from the Department of Labor that small to mid–sized businesses be compliant is continuing to grow as they conduct more and more audits each year. Access to the HR Support Center provides you with resources designed to ensure your compliance and ability to successfully fulfill your HR duties.
• I already have some HR services, why do I need YOU?
  HR is an overused term. Some will tell you it is payroll; some will say it is benefits and/or benefits administration and some think of it as an HRIS. What we provide is legal / regulatory / relationship – content and live consultants that can help with handbooks, forms, job descriptions, laws, Q&A database as well as federal and state specific information. We become your HR department and with HR On–Demand we will be your primary consulting resource. Even with an in–house HR staff, a second opinion on HR matters can prove to be beneficial to your company.
• Where do I get access?
  Sign up directly on the site here, and you can receive access instantly! Choose the subscription that best first your needs, and follow the prompts to establish your unique credentials. Should you have any additional questions or concerns please don't hesitate to call us at (855) 655–1359 or email us at info@hr4yourcompany.com.